Troubleshooting the Print and Scale Server

Updated 6 months ago by Kevin

The most common issues are:

  • Labels print in the wrong orientation or are off-center and cut off. Zebra printers sometimes require the orientation and label size to be set using the Zebra Setup Utilities software or the Zebra drivers (e.g. add a custom "Stock" and make it the default).
  • At home I noticed my Epson inkjet with it's bloated printer driver that pops up an ink level reminder with every print job could not be printed to successfully due to this GUI popup, so in general try to use the Windows drivers if you can and avoid the vendor's bloatware drivers.
  • Some systems seem to allow printing as the LocalService user and some don't so if printing is broken try changing the service to run as the admin user. Just let me know if you run into issues.
  • Changing the Print and Scale Services' User to a specific Windows' User


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