Getting Started
Interface Basics
Printers and Scales
Shipping
Order Processing
Order Allocation
Order Processing Loop
Packing Solutions
Backorders
Ready to Ship
"Unable to Process" Order status
Address Validation and Classification
Packaging Features
Orders
Custom Fields for Orders
Reference Numbers
Other Shipping Options
Packing Instructions
Shipping Accounts
External Shipping Methods
Third Party Billing
Manifest Couriers
Packing Slip Design
Service Levels and Target Ship Dates
Outbound SSCC Barcodes
International Shipping
Tracking Numbers for Offline Shipments
Receiving
Deliveries (ASNs, RMAs, etc.)
Double-Scan to Begin Count
Auto-Advance to Put-Away After Processing ASN
Actionable Reports
Catalog
Bill of Materials/Work Orders
Bill of Materials
Bill of Materials - Quantity-types
Work Orders
Import Bill of Materials
Virtual Inventory
Regulations
Products
Lots/Expirations Tracking
Import Products
Operations
Warehouse
Picking Classes
Picking Batches
Bulk Fulfill Orders
Manifests (Loading)
License Plates
Time Tracking for Administrators
Time Tracking for Staff
Relocations
Import Locations, Lots and Inventory
Rating
System
Configuration
Merchants and Brands
Warehouses
User Management
User Roles
User Groups
Login via Badge
Protected Customer Data
Technical Contact
Integrations
Shopify
Amazon Merchant Fulfillment
Amazon Selling Partner
CartRover
EasyPost
eHub
External Shipping Method API
Freight Club
Magento 1 / OpenMage
Merchant API Users and Roles
SPS Commerce
ShipStream Plugin Fostering Program
Webhooks
Scripting
Scripting Basics
Before Create Order Scripts
Preprocess Packing Solution Scripts
Ready to Ship Time Scripts
Picking Class Shipment Matching Scripts
FAQ
How-To: FedEx Production Key Certification
How-To: Brand-Specific Shipping Account
Pattern and Replacement RegEx
ShipStream's Subprocessors
ISO Alpha-2 Country Codes
Printer Troubleshooting
ShipStream Flow
Release Notes
ShipStream Releases
Version 2024.0
Version 2023.2
Version 2023.1
Version 2023.0
Package Tracking API Migration Guide (2023.0)
Version 2022.2
Version 2022.1
Version 2022.0
Version 2021.6
Version 2021.5
Version 2021.4
Version 2021.3
Version 2021.2
Version 2021.1
Version 2021.0
Version 2020.2
Version 2020.1
Version 2020.0
Version 2019.9
Version 2019.8.1
Version 2019.8
Version 2019.7
Version 2019.6
Version 2019.5
Device Hub Client Updates
- All Categories
- System
- My Account
My Account
Updated by Cory M.
To change your account settings, click on your username in the top right of the window.
Account Information
User Name
This should be used only for logging in, not the user's full name. It will not be displayed to anyone within ShipStream.
Full Name
The user's first and last name separated by a space. This is used on some Grid Views and Reports.
This email address is used for password retrieval and notifications.The admin can select a user to receive notifications for various delivery processes in System > Configuration then one of these tabs: ASNs, RMAs, Cancellations, or Other Deliveries. Once the Default Contact has been selected the email address specified in Account Information will be used for this notification.
New Password
Set a new password in this field, and then confirm it on the next field to reset your password.
Last Logins
This pane displays a log of all access methods and IP addresses from the admin account. This is helpful in keeping track of who has logged in as an administrator, and from where, in-order to keep the account more secure.