ShipStream's Subprocessors

Colin Updated by Colin

ShipStream may use the following subprocessors for storing or processing customer data including potentially personally identifiable information (PII), for the sole purpose of providing logistics services to the end customer.

Keywords: protected customer data, PCD, service providers, data processing agreement, GDPR, CCPA, PCI-DSS, HIPAA, SSAE-16, Amazon DPA

Subprocessor

Service Provided

Integration Type

Corporate Headquarters

Shipping carriers (FedEx, UPS, OnTrac, etc.)

Shipping APIs

Validate/classify customer address, request shipping labels, receive tracking updates via HTTPS

USA

Amazon AWS

Cloud hosting

Encrypted data storage via HTTPS

USA

Cloudflare

Load balancing and DDoS protection

Reverse proxy via HTTPS

USA

DigitalOcean

Cloud hosting

Compute nodes, firewalls, encrypted data storage

USA

EasyPost (Simpler Postage, Inc.)

Shipping APIs

Validate/classify customer address, request shipping labels, receive tracking updates via HTTPS

USA

eHub

Shipping APIs

Validate/classify customer address, request shipping labels, receive tracking updates via HTTPS

USA

Google Maps

Mapping delivery

Display satellite photos for manual address classification, display rough geographic location of packages via HTTPS

USA

Google Workspace

Internal/external communications

Email, internal documents, external conference calls via HTTPS

USA

HiVelocity Hosting

Cloud hosting

Compute machines, firewalls

USA

Intercom

Customer support

Customer communications, CRM via HTTPS

USA

Linode

Cloud hosting

Compute nodes, firewalls

USA

Sentry

Error logging

Report real-time application errors for alerting and debugging via HTTPS

USA

Shopify

Shopping cart integration

Receive order details, send tracking details, sync inventory via HTTPS

Canada

Slack Technologies, Inc.

Internal communications

Internal text, screen sharing and conference calls via HTTPS

USA

SPS Commerce

EDI document processing

Receive order details, send acknowledgements, sync inventory via HTTPS

USA

Stamps.com

Shipping APIs

Validate/classify customer address, request shipping labels, receive tracking updates via HTTPS

USA

UpCloud

Cloud hosting

Compute nodes, firewalls

Finland

Wasabi

Cloud storage

Encrypted data storage via HTTPS

USA

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