Getting Started
Interface Basics
Printers and Scales
Shipping
Order Processing
Order Allocation
Order Processing Loop
Packing Solutions
Backorders
Ready to Ship
"Unable to Process" Order status
Address Validation and Classification
Packaging Features
Orders
Custom Fields for Orders
Reference Numbers
Other Shipping Options
Packing Instructions
Shipping Accounts
External Shipping Methods
Third Party Billing
Manifest Couriers
Packing Slip Design
Service Levels and Target Ship Dates
Outbound SSCC Barcodes
International Shipping
Tracking Numbers for Offline Shipments
Serial Number Tracking
Receiving
Deliveries (ASNs, RMAs, etc.)
Double-Scan to Begin Count
Auto-Advance to Put-Away After Processing ASN
Actionable Reports
Catalog
Bill of Materials/Work Orders
Bill of Materials
Bill of Materials - Quantity-types
Work Orders
Import Bill of Materials
Virtual Inventory
Regulations
Products
Product Attributes
Lots/Expirations Tracking
Product Velocity
Import Products
Operations
Warehouse
Picking Classes
Picking Batches
Bulk Fulfill Orders
Manifests (Loading)
License Plates
Time Tracking for Administrators
Time Tracking for Staff
Relocations
Import Locations, Lots and Inventory
Rating
Rate Shopping
Rating Maps
Rate Groups and Plans
Fee Schedules and Adjustments
Virtual Shipping Methods
System
Configuration
Merchants and Brands
Warehouses
User Management
User Roles
User Groups
Login via Badge
Protected Customer Data
Enumerations
Technical Contact
Integrations
Shopify
Integrations Overview
Amazon Merchant Fulfillment
Amazon Selling Partner
CartRover
EasyPost
eHub
External Shipping Method API
Freight Club
Magento 1 / OpenMage
Merchant API Users and Roles
SPS Commerce
ShipStream Plugin Fostering Program
Webhooks
WooCommerce
UPS
Scripting
Scripting Basics
Before Create Order Scripts
Preprocess Packing Solution Scripts
Ready to Ship Time Scripts
Picking Class Shipment Matching Scripts
FAQ
How-To: FedEx Production Key Certification
How-To: Brand-Specific Shipping Account
Pattern and Replacement RegEx
ShipStream's Subprocessors
ISO Alpha-2 Country Codes
Printer Troubleshooting
ShipStream Flow
Release Notes
ShipStream Releases
Version 2024.4
Version 2024.3
Version 2024.2
Version 2024.1
Version 2024.0
Version 2023.2
Version 2023.1
Version 2023.0
Package Tracking API Migration Guide (2023.0)
Version 2022.2
Version 2022.1
Version 2022.0
Version 2021.6
Version 2021.5
Version 2021.4
Version 2021.3
Version 2021.2
Version 2021.1
Version 2021.0
Version 2020.2
Version 2020.1
Version 2020.0
Version 2019.9
Version 2019.8.1
Version 2019.8
Version 2019.7
Version 2019.6
Version 2019.5
Device Hub Client Updates
- All Categories
- FAQ
- ShipStream's Subprocessors
ShipStream's Subprocessors
Updated by Colin
ShipStream may use the following subprocessors for storing or processing customer data including potentially personally identifiable information (PII), for the sole purpose of providing logistics services to the end customer.
Keywords: protected customer data, PCD, service providers, data processing agreement, GDPR, CCPA, PCI-DSS, HIPAA, SSAE-16, Amazon DPA
Subprocessor | Service Provided | Integration Type | Corporate Headquarters |
Shipping APIs | Validate/classify customer address, request shipping labels, receive tracking updates via HTTPS | USA | |
Cloud hosting | Encrypted data storage via HTTPS | USA | |
Load balancing and DDoS protection | Reverse proxy via HTTPS | USA | |
Cloud hosting | Compute nodes, firewalls, encrypted data storage | USA | |
Shipping APIs | Validate/classify customer address, request shipping labels, receive tracking updates via HTTPS | USA | |
Shipping APIs | Validate/classify customer address, request shipping labels, receive tracking updates via HTTPS | USA | |
Mapping delivery | Display satellite photos for manual address classification, display rough geographic location of packages via HTTPS | USA | |
Internal/external communications | Email, internal documents, external conference calls via HTTPS | USA | |
Cloud hosting | Compute machines, firewalls | USA | |
Customer support | Customer communications, CRM via HTTPS | USA | |
Cloud hosting | Compute nodes, firewalls | USA | |
Error logging | Report real-time application errors for alerting and debugging via HTTPS | USA | |
Shopping cart integration | Receive order details, send tracking details, sync inventory via HTTPS | Canada | |
Internal communications | Internal text, screen sharing and conference calls via HTTPS | USA | |
EDI document processing | Receive order details, send acknowledgements, sync inventory via HTTPS | USA | |
Shipping APIs | Validate/classify customer address, request shipping labels, receive tracking updates via HTTPS | USA | |
Cloud hosting | Compute nodes, firewalls | Finland | |
Cloud storage | Encrypted data storage via HTTPS | USA |