Getting Started
Welcome to ShipStream
You're in the right place, just keep reading!
The quickest way to find an answer to your question is by typing it in the search bar at the top of the screen.
We are very happy to help you in the fulfillment process. This "Getting Started" article is an outline to familiarize you with the basic steps to launching a successful fulfillment operation on the ShipStream WMS/OMS platform.
- Core Concepts - Become familiar with ShipStream terminology
- Merchants and Brands - Setup your first Merchant
- Warehouses - Add more warehouses if you have more than one
- User Management - Add and manage users and user permissions
- Configuration Basics - Learn the basics of managing ShipStream configuration
- Shipping Accounts - Add your shipping account credentials
- Warehouse Hardware - Learn about what hardware is compatible with ShipStream
- Product Management - Add your products before you can start receiving inventory
- Receiving - Receive a shipment of inventory
Where everything lives
Each section of this knowledge base opens with a page that says what the section covers and links to the pages inside it. Start from whichever one matches the question you have.
- Using ShipStream - the Admin UI, Client Portal and Scanner UI themselves, plus a Menu Guide from any menu item to its page.
- Shipping & Fulfillment - Orders, order processing, packing, carriers and international shipping.
- Receiving & Returns - ASNs, RMAs and the receiving process.
- Catalog & Products - Products, attributes, classifications and bills of materials.
- Inventory & Stock - counts, holds, lots, velocity and replenishment.
- Warehouse Setup - Locations, Racks, Zones, Pick Routes and batching setup.
- Floor Operations - picking, put-aways, work orders, relocations and loading.
- Rating & Billing - rate data, rate shopping and virtual shipping methods.
- Hardware & Devices - printers, scales and the Device Hub.
- System Administration - configuration, merchants, warehouses, users and access.
- Integrations - connecting ShipStream to carts, marketplaces and carriers.
- Automation & Scripting - scripts and expressions for your own business rules.