FAQ
ShipStream's Subprocessors
ShipStream may use the following subprocessors for storing or processing customer data including potentially personally identifiable information (PII), for the sole purpose of providing logistics services to the end customer.
Keywords: protected customer data, PCD, service providers, data processing agreement, GDPR, CCPA, PCI-DSS, HIPAA, SSAE-16, Amazon DPA
| Subprocessor | Service Provided | Integration Type | Corporate Headquarters |
|---|---|---|---|
| Shipping carriers (FedEx, UPS, OnTrac, etc.) | Shipping APIs | Validate/classify customer address, request shipping labels, receive tracking updates via HTTPS | USA |
| Amazon AWS | Cloud hosting | Encrypted data storage via HTTPS | USA |
| Cloudflare | Load balancing and DDoS protection | Reverse proxy via HTTPS | USA |
| DigitalOcean | Cloud hosting | Compute nodes, firewalls, encrypted data storage | USA |
| EasyPost (Simpler Postage, Inc.) | Shipping APIs | Validate/classify customer address, request shipping labels, receive tracking updates via HTTPS | USA |
| eHub | Shipping APIs | Validate/classify customer address, request shipping labels, receive tracking updates via HTTPS | USA |
| Google Maps | Mapping delivery | Display satellite photos for manual address classification, display rough geographic location of packages via HTTPS | USA |
| Google Workspace | Internal/external communications | Email, internal documents, external conference calls via HTTPS | USA |
| HiVelocity Hosting | Cloud hosting | Compute machines, firewalls | USA |
| Intercom | Customer support | Customer communications, CRM via HTTPS | USA |
| Linode | Cloud hosting | Compute nodes, firewalls | USA |
| Sentry | Error logging | Report real-time application errors for alerting and debugging via HTTPS | USA |
| Shopify | Shopping cart integration | Receive order details, send tracking details, sync inventory via HTTPS | Canada |
| Slack Technologies, Inc. | Internal communications | Internal text, screen sharing and conference calls via HTTPS | USA |
| SPS Commerce | EDI document processing | Receive order details, send acknowledgements, sync inventory via HTTPS | USA |
| Stamps.com | Shipping APIs | Validate/classify customer address, request shipping labels, receive tracking updates via HTTPS | USA |
| UpCloud | Cloud hosting | Compute nodes, firewalls | Finland |
| Wasabi | Cloud storage | Encrypted data storage via HTTPS | USA |