Receiving Overview

Receiving & Returns covers everything inbound: the stock a supplier sends you, the stock a customer sends back, and the counting and quality steps in between. The goal of the section is that what you record matches what actually arrived, and that it becomes available to sell as soon as it is put away.

The screens are under Receiving in the Admin UI and the Client Portal, and the counting itself is done in the Delivery and Processing modes of the Scanner UI.

Receiving inventory

• ASNs and RMAs - the core page: creating deliveries, expected items, Container Types, and processing a delivery through to Put-Away.
• Deliveries (ASNs, RMAs, etc.) - the Delivery record shared by ASNs, RMAs and Receiving > Other Deliveries, and the stages a Delivery moves through from Accepting to Put-Away.
• Receiving Configuration - the settings that change how deliveries behave, from blind counts and required attributes to auto-commit defaults.
• Receiving Services - record the value-added services your staff performed while processing a delivery.

Keeping merchants informed

• Actionable Reports - the daily email that tells a merchant which deliveries are waiting on someone.

Related sections

• Put-Aways - where received inventory goes once processing is finished.
• Lots/Expirations Tracking - the Lot Numbers and expiration dates captured while receiving.
• Work Orders - the other source of inventory returning to stock.