My Account

To change your account settings, click on your username in the top right of the window.

Account Information

User Name

This should be used only for logging in, not the user's full name. It will not be displayed to anyone within ShipStream.

Full Name

The user's first and last name separated by a space. This is used on some Grid Views and Reports.

This email address is used for password retrieval and notifications.The admin can select a user to receive notifications for various delivery processes in System > Configuration then one of these tabs: ASNs, RMAs, Cancellations, or **Other Deliveries.**Once the Default Contact has been selected the email address specified in Account Information will be used for this notification.

New Password

Set a new password in this field, and then confirm it on the next field to reset your password.

If Password Login or Force SSO for Domains does not allow you to sign in with a password, the password fields are replaced by the note Password login is disabled for your account. Sign in with Google, Microsoft or your badge instead.

Reset PIN

If you have set a badge login PIN, click Reset PIN at the top of the page to delete it so you can choose a new one on your next badge login. This works directly when you signed in with your password, Google or Microsoft. If you signed in with a badge, ShipStream signs you out and asks you to sign in again first, so someone holding your badge cannot clear your PIN. If you can only sign in with a badge, Reset PIN is not shown; ask an administrator to reset it from the User edit page.

Saving a new Username, Email or New Password signs you out of every other browser and scanner where you are signed in. The session you saved from stays signed in.

Last Logins

This pane displays a log of all access methods and IP addresses from the admin account. This is helpful in keeping track of who has logged in as an administrator, and from where, in-order to keep the account more secure.

If Social Login is enabled, this pane lists the Google or Microsoft accounts linked to your ShipStream account. Each row shows the Provider, the Provider Email, and the date the identity was first linked. Click Unlink to remove an identity — your next sign-in with that provider links it again, as long as the provider email matches your ShipStream email.

The Unlink button is hidden when unlinking would lock you out or let you sign in with a password you are not supposed to use: your last identity for an enabled provider when Password Login is Disabled for Linked Accounts or Disabled, or when Force SSO for Domains is enabled and your email matches a Required Domain. Another administrator can still remove your identities from the User edit page; your own User edit page follows the same rules as this pane.