Device Hub

​Device Hub Troubleshooting

This page contains some troubleshooting tips and solutions for common problems that you may experience with the Device Hub. For general information on setting up the Device Hub in your warehouse, ple…

Colin
Updated by Colin

Device Hub Overview

The Device Hub is for controlling and routing print/scale jobs for the correct device among multiple warehouse locations.

Cory M.
Updated by Cory M.

Install the Device App

The local Device App is the Windows GUI application that allows a single user on a machine to connect their printers or scales to the Device Hub server and control settings for those devices. To setu…

Cory M.
Updated by Cory M.

Install the Device Service

The Device Service application is a Windows background service. This is ideal if the computer needs to expose its devices to ShipStream even while no user is logged in, or if multiple users login wit…

Cory M.
Updated by Cory M.

Adding Printer and Scale Devices

With a Device Service connected and displayed on Device Hub, you may only modify the devices from Device Hub. With a Device App connected and displayed on Device Hub, you can either add devices from…

Cory M.
Updated by Cory M.

Device Barcodes

In the ShipStream Admin UI and Scanner UI you choose the printer you wish to send a print task to or the scale you wish to receive a weight reading from by scanning the Device Barcode. These barcodes…

Cory M.
Updated by Cory M.

Legacy Client Migration Guide

Migrate your Legacy Client devices to the new Device Hub.

Cory M.
Updated by Cory M.

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