Printers and Scales
Device Hub Overview
Install the Device App
Install the Device Service
Adding Printer and Scale Devices
Legacy Client Migration Guide
Legacy Device Management
Installing the Printer and Scale Client
Printer - Additional Arguments
Troubleshooting the Print and Scale Server
Getting the Local Windows User's Name
Order Processing Loop
Ready to Ship
"Unable to Process" Order status
Custom Fields for Orders
External Shipping Methods
Tracking Numbers for Offline Shipments
Other Shipping Options
Packing Slip Design
Service Levels and Target Ship Dates
Outbound SSCC Barcodes
Deliveries (ASNs, RMAs, etc.)
Double-Scan to Begin Count
Auto-Advance to Put-Away After Processing ASN
Bill of Materials/Work Orders
Bill of Materials
Bill of Materials — Quantity-types
Import Bill of Materials
Bulk Fulfill Orders
Time Tracking for Administrators
Time Tracking for Staff
Import Locations, Lots and Inventory
Merchants and Brands
Third Party Billing
Login via Badge
Merchant API Users and Roles
External Shipping Method API
ShipStream Plugin Fostering Program
Amazon Selling Partner
Amazon Merchant Fulfillment
Before Create Order Scripts
Preprocess Packing Solution Scripts
Ready to Ship Time Scripts
Picking Class Shipment Matching Scripts
How-To: FedEx Production Key Certification
How-To: Brand-Specific Shipping Account
Pattern and Replacement RegEx
ISO Alpha-2 Country Codes
Updated by Cory M.
When a shipment is packed "offline", the package status will become either "Tracking Required" or "Not on Manifest" depending on if the shipping method requires a tracking number. For External Shipping Methods, the "Require Tracking Number" option determines if the tracking number is required. For all other shipping methods the tracking number is always required.
Users may add Tracking Numbers and Alternate Tracking Numbers to packages via the Admin UI during or after packing or via the Scanner UI. When processing a large number of shipments offline it is advised to use the "Complete Shipment" feature described below in the Scanner UI to streamline the process and ensure that all data is present and accurate. After the required tracking numbers are added the package status will automatically advance to "Not on Manifest".
Complete Shipment UI
The "Complete Shipment" feature of the Scanner UI guides users through the process of adding tracking numbers to packages that require them. This system is ideal for large quantities of packages as the tracking numbers can be added by scanning barcodes.
To begin, enter the scanner Packing interface and scan the shipment's packing slip. This will direct the user to an overview of the shipment and you will notice that each package in the shipment includes a "Tracking Required" status in the list of packages. Click Complete Shipment to begin adding Tracking Numbers to finish the packing process.
The next screen will show the first package of the shipment and will have two fields with the chosen Primary and Alternate Tracking Description, configured with the External Shipping Method. Input the Tracking Numbers by typing or scanning a barcode with the field highlighted.
With the numbers added, users may click Use For Remaining which will duplicate the chosen Tracking Numbers across all remaining packages in the shipment. This action will immediately redirect users to the Confirmation page after applying the numbers.
Additionally, users may wish to simply fill in the current page with the last-used tracking info from the previous page. If the user is looking at any package other than the first, the option to Use Previous will be available in Blue.
Review the Shipment Tracking Numbers
All package items may be re-modified and to do so easily, select a package from the Shipment Summary on the Confirmation Page.
The Total Shipping Cost is optional and will be reflected on the Shipment View screen. Admin Users may also make modifications to these values from the Admin UI after selecting the appropriate shipment. If everything looks correct, click Finish to complete the shipment.
If the shipment includes only one package, then the process is much faster as users do not need to navigate to the next and previous pages. Instead the two Tracking Numbers and the Total Shipping Cost may be entered here and submitted when the user selects Complete Shipping.