Getting Started
Interface Basics
Printers and Scales
Device Hub
Device Hub Overview
Install the Device App
Install the Device Service
Adding Printer and Scale Devices
Legacy Client Migration Guide
Device Barcodes
Legacy Device Management
Printer Checklist
Installing the Printer and Scale Client
Scale Setup
Printer Setup
Printer - Additional Arguments
Troubleshooting the Print and Scale Server
Getting the Local Windows User's Name
Troubleshooting
Shipping
Order Processing
Order Allocation
Order Processing Loop
Packing Solutions
Backorders
Ready to Ship
"Unable to Process" Order status
Address Validation and Classification
Packaging Features
Orders
Custom Fields for Orders
Reference Numbers
Other Shipping Options
Packing Instructions
Shipping Accounts
External Shipping Methods
Third Party Billing
Manifest Couriers
Packing Slip Design
Service Levels and Target Ship Dates
Outbound SSCC Barcodes
International Shipping
Tracking Numbers for Offline Shipments
Receiving
Deliveries (ASNs, RMAs, etc.)
Double-Scan to Begin Count
Auto-Advance to Put-Away After Processing ASN
Actionable Reports
Catalog
Bill of Materials/Work Orders
Bill of Materials
Bill of Materials — Quantity-types
Work Orders
Import Bill of Materials
Virtual Inventory
Regulations
Products
Lots/Expirations Tracking
Import Products
Operations
Warehouse
Picking Classes
Picking Batches
Bulk Fulfill Orders
Manifests (Loading)
License Plates
Time Tracking for Administrators
Time Tracking for Staff
Relocations
Import Locations, Lots and Inventory
Rating
System
Configuration
Merchants and Brands
Warehouses
User Management
User Roles
User Groups
Login via Badge
Integrations
Plugin Subscriptions
Merchant API Users and Roles
Webhooks
External Shipping Method API
ShipStream Plugin Fostering Program
EasyPost
Amazon Selling Partner
Amazon Merchant Fulfillment
CartRover
Freight Club
SPS Commerce
Scripting
Scripting Basics
Before Create Order Scripts
Preprocess Packing Solution Scripts
Ready to Ship Time Scripts
Picking Class Shipment Matching Scripts
FAQ
How-To: FedEx Production Key Certification
How-To: Brand-Specific Shipping Account
Pattern and Replacement RegEx
ShipStream's Subprocessors
ISO Alpha-2 Country Codes
ShipStream Flow
Release Notes
ShipStream Releases
Version 2023.0
Package Tracking API Migration Guide (2023.0)
Version 2022.2
Version 2022.1
Version 2022.0
Version 2021.6
Version 2021.5
Version 2021.4
Version 2021.3
Version 2021.2
Version 2021.1
Version 2021.0
Version 2020.2
Version 2020.1
Version 2020.0
Version 2019.9
Version 2019.8.1
Version 2019.8
Version 2019.7
Version 2019.6
Version 2019.5
Table of Contents
- All Categories
- Getting Started
- Initial Configuration
Initial Configuration
Updated
by Cory M.
ShipStream is highly configurable and it can be overwhelming at first so we have chosen what we think are "sane defaults" for most configurations. However, a few items should be immediately configured to get you going. See Configuration Basics for more information on how configuration works in ShipStream.
Brand Information
Go to System > Configuration, and click the General tab in the left side menu under the General section. Expand the 2nd pane (Brand Information) and fill out the fields shown below prior to submitting orders.

Warehouse Origin Address
ShipStream will not allow orders to be processed until the Warehouse Origin Address has been set for the specific warehouse originating the order.
Go to System > Configuration, scroll down to find the Shipping Settings in the left side menu under the Sales section.
Expand the 2nd pane (Origin Address) and fill out the warehouse address to set an origin for the orders.

Enable Shipping Carriers
While in System > Configuration, click the Shipping Methods tab in the left side menu under the Sales section. Expand the pane for the shipping carrier you wish to enable and select Yes in the "Enabled" drop down menu.

In addition to enabling a carrier, before you can use one that requires an online account you must add your shipping account information. See Shipping Accounts.