Getting Started
Interface Basics
Shipping
Order Processing
Packaging Features
Orders
Order Allocation
Reference Numbers
Export Batch Orders
Packing Instructions
External Shipping Methods
Order Processing Loop
Packing Solutions
Add Tracking Numbers from Scanner
Picking Classes
Backorders
Brand Specific Shipping Account
Other Shipping Options
Packing Slip Design
Ready to Ship
Service Levels and Target Ship Dates
FedEx Production Key Certification
Outbound SSCC Barcodes
International Shipping
Manifest Couriers
Receiving
Deliveries (ASNs, RMAs, etc.)
Double-Scan to Begin Count
Auto-Advance to Put-Away After Processing ASN
Actionable Reports
Catalog
Operations
Warehouse
Picking Batches
Manifests (Loading)
License Plates
Time Tracking for Administrators
Time Tracking for Staff
Relocations
Import Locations, Lots and Inventory
Rating
System
Configuration
User Management
Warehouses
User Roles
Merchants and Brands
Shipping Accounts
Third Party Billing
Login via Badge
Printers and Scales
Trouble Shooting Printer and Scale Server
Troubleshooting the Print and Scale Server
Changing the Print and Scale Services' User
Getting the Local Windows User's Name
Zebra Printer Margin Troubleshooting
Printer Checklist
Installing the Printer and Scale Client
Scale Setup
Printer Setup
Printer - Additional Arguments
Integrations
Shopify
ShipStream Plugin Fostering Program
EasyPost
Amazon Merchant Fulfillment
API Users and Roles
External Shipping Method API
CartRover Integration
Magento 1 / OpenMage
FAQ
Scripting
Scripting Basics
Before Create Order Scripts
Preprocess Packing Solution Scripts
Ready to Ship Time Scripts
Picking Class Shipment Matching Scripts
ShipStream Flow
Release Notes
- All Categories
- System
- Merchants and Brands
Merchants and Brands
Updated
by Cory M.
Every Merchant in ShipStream has a separate pool of Products, Orders, ASNs, RMAs, and Work Orders. The unique identifiers for these need only be unique for a given Merchant. For example, one Merchant may only have one SKU "A" but another Merchant may also have a SKU "A" and these will not conflict with one another in any way.
For 3PLs, the Client UI will only show data pertaining to the Merchant that the user belongs to, so it will never allow one Merchant to see the data belonging to another Merchant. Only 3PLs may create additional Merchants.
If a Merchant needs to operate with multiple brand names but sell from the same pool of inventory, they may use any number of Brands that are assigned to the same Merchant. Each Brand can have uniquely customized configurations such as Packing Slip Design, multiple plugin subscriptions, etc. A Merchant must have at least one Brand to receive Orders and can have any number of Brands.
To manage Merchants and Brands, navigate to System > Merchants and Brands.
Create a Merchant
- Click Create Merchant in the upper right corner of the main window.
- Input the Name of the Merchant.
- Fill in the Code field (this may be used by integrations to identify this merchant and so should never be changed).
- Leave the status as Enabled to allow this Merchant to be used.
- Click Save Merchant.
Create a Brand
- Click Create Brand in the upper right corner of the main window.
- Choose a Merchant to associate with this Brand.
- Fill in the Name of the store.
- Fill in the Code field (this may be used by integrations to identify this brand and so should never be changed).
- Click Save Brand.