Printers and Scales
Device Hub Overview
Install the Device App
Install the Device Service
Adding Printer and Scale Devices
Legacy Client Migration Guide
Legacy Device Management
Installing the Printer and Scale Client
Printer - Additional Arguments
Troubleshooting the Print and Scale Server
Getting the Local Windows User's Name
Order Processing Loop
Ready to Ship
"Unable to Process" Order status
Address Validation and Classification
Custom Fields for Orders
Other Shipping Options
External Shipping Methods
Third Party Billing
Packing Slip Design
Service Levels and Target Ship Dates
Outbound SSCC Barcodes
Tracking Numbers for Offline Shipments
Deliveries (ASNs, RMAs, etc.)
Double-Scan to Begin Count
Auto-Advance to Put-Away After Processing ASN
Bill of Materials/Work Orders
Bill of Materials
Bill of Materials — Quantity-types
Import Bill of Materials
Bulk Fulfill Orders
Time Tracking for Administrators
Time Tracking for Staff
Import Locations, Lots and Inventory
Merchants and Brands
Login via Badge
Merchant API Users and Roles
External Shipping Method API
ShipStream Plugin Fostering Program
Amazon Selling Partner
Amazon Merchant Fulfillment
Before Create Order Scripts
Preprocess Packing Solution Scripts
Ready to Ship Time Scripts
Picking Class Shipment Matching Scripts
How-To: FedEx Production Key Certification
How-To: Brand-Specific Shipping Account
Pattern and Replacement RegEx
ISO Alpha-2 Country Codes
Package Tracking API Migration Guide (2023.0)
- All Categories
- Merchants and Brands
Merchants and Brands
Updated by Cory M.
Every Merchant in ShipStream has a separate pool of Products, Orders, ASNs, RMAs, and Work Orders. The unique identifiers for these need only be unique for a given Merchant. For example, one Merchant may only have one SKU "A" but another Merchant may also have a SKU "A" and these will not conflict with one another in any way.
For 3PLs, the Client UI will only show data pertaining to the Merchant that the user belongs to, so it will never allow one Merchant to see the data belonging to another Merchant. Only 3PLs may create additional Merchants.
If a Merchant needs to operate with multiple brand names but sell from the same pool of inventory, they may use any number of Brands that are assigned to the same Merchant. Each Brand can have uniquely customized configurations such as Packing Slip Design, multiple plugin subscriptions, etc. A Merchant must have at least one Brand to receive Orders and can have any number of Brands.
To manage Merchants and Brands, navigate to System > Merchants and Brands.
Create a Merchant
- Click Create Merchant in the upper right corner of the main window.
- Input the Name of the Merchant.
- Fill in the Code field (this may be used by integrations to identify this merchant and so should never be changed).
- Leave the status as Enabled to allow this Merchant to be used.
- Click Save Merchant.
Create a Brand
- Click Create Brand in the upper right corner of the main window.
- Choose a Merchant to associate with this Brand.
- Fill in the Name of the store.
- Fill in the Code field (this may be used by integrations to identify this brand and so should never be changed).
- Click Save Brand.