Table of Contents

Manifest Couriers

Colin Updated by Colin

Every Shipment is assigned to a Manifest Courier based on the shipping service, or in the case of External Shipping Methods may be assigned by the external service. By using Manifest Couriers and the Loading feature you can avoid potential human errors which may otherwise easily occur while getting completed packages from the packing line loaded onto the correct truck for pickup.

ShipStream comes out of the box with Manifest Couriers for all of the supported carrier integrations. For example, FedEx Ground and FedEx Express are two different manifest couriers that pick up packages depending on the FedEx service level for a given package.

Some carriers require that you provide the pickup driver with a summary at the time of pickup, either for all packages or specific subsets of services like express or hazmat. For example, DHL eCommerce requires a Driver's Summary Manifest. These documents can usually be obtained and printed automatically by completing the Loading process, specifically the "Seal" operation is when package information is conveyed to the carrier API and summary documents are subsequently received and printed.

Custom Manifest Couriers

You may wish to add other Manifest Couriers in addition to the ones that are included out of the box. These could be added for a number of uses, for example, you may operate your own local delivery service or use an LTL carrier that is not supported directly by ShipStream via the External Shipping Methods feature.

You may view all Manifest Couriers and create new Manifest Couriers or upload new images for the system-provided manifest couriers under System > Shipping > Manifest Couriers.


This is a brief name for the Manifest Courier that will be visible to all users.

Barcode Identifier

This identifier will be used to associate Load Locations and Manifest Courier barcodes when scanned in the Loading feature.

Load Location Image

This image will be displayed to users of the Loading feature after scanning a tracking number of a package belonging to this Manifest Courier. Provide an image that is simple and easily recognizable so that as users are loading packages they can easily identify the correct location.

Manifest Label Image

This image will be printed in black and white on the Manifest labels which are printed after a manifest is "Sealed".

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