Install the Device Service

Cory M. Updated by Cory M.

The Device Service application is a Windows background service. This is ideal if the computer needs to expose its devices to ShipStream even while no user is logged in, or if multiple users login with different Windows user accounts.

An alternative client application that may work better with some consumer-grade devices is the Device App which runs in the foreground but requires a user to be logged in. See the Device Hub vs Device App Comparison for a detailed comparison.

Device Service Setup

  1. To download the Device Service go to or from the ShipStream WMS click System > Device Hub and click New Computer.
  2. Expand the Device Service option, then click Download.
  1. Install the Device Service once the download completes.
Users may experience warnings about the safety of the installer executable. The installers are signed by ShipStream, LLC but they are new to Microsoft's web safety scanner. Please continue through these warnings to open the installer.
  1. Once installation is complete, you may click Finish. It is recommended to keep the "Open Registration Page" option to quickly register your Device Service on the Device Hub.
  1. The Registration Page will be opened automatically after installation and will display a PIN number. Copy or note this PIN number and return to the Device Hub UI for the next step.
If you need to return to the Registration Page for any reason open your default browser and navigate to http://localhost:7447
  1. To set up a new machine on the Device Hub UI, click the green "+ New Computer" button in the upper left corner of the window (if the "Register a New Computer" dialog is not already showing).
  2. When prompted for a PIN, enter the number from step 5, and a nickname for the machine if needed, then click Register.

You should see your computer appear in the list like this:

Now that you've set up a machine, you will want to add your printer and scale devices.

How did we do?

Install the Device App

Adding Printer and Scale Devices