Shipping

23 articles

​Packing Solutions

A "Packing Solution" represents a set of one or more specific containers that is presumed to be a valid solution to packing a set of items with known physical properties and restrictions. Put simply,…

Updated 6 months ago by Colin Mollenhour

Orders

This article will help you understand the order submission process.

Updated 1 year ago by Cory M.

Order Allocation

Control how orders are allocated among multiple warehouses.

Updated 5 months ago by Colin Mollenhour

Reference Numbers

Learn how to specify custom reference numbers in your order data.

Updated 4 months ago by Cory M.

Export Batch Orders

This feature allows the user to download a CSV or XML file of batch order data.

Updated 2 years ago by Cory M.

Packing Instructions

Packing Instructions allow additional information to be attached to an order regarding how it should be packed as well as PDF documents which should be printed and inserted/affixed to an order during…

Updated 6 months ago by Colin Mollenhour

External Shipping Methods

In addition to the officially supported carriers and shipping methods, ShipStream allows you to create your own custom shipping methods called "External Shipping Methods". These can be used for many…

Updated 9 months ago by Colin Mollenhour

Order Processing Loop

Order processing in ShipStream is an automatic process that happens in real-time, and is constantly working to optimize labor and shipping costs.

Updated 1 year ago by Colin Mollenhour

Add Tracking Numbers from Scanner

When packing a shipment offline, users may add Tracking Numbers and Alternate Tracking Numbers to any number of individual packages in the shipment. The "Complete Shipment" interface guides users thr…

Updated 2 years ago by Cory M.

Picking Classes

A "Picking Class" is a defined grouping of Shipments with customized settings for how those Shipments are to be picked and packed. When Shipments are matched to a Picking Class it allows those Shipme…

Updated 8 months ago by Colin Mollenhour

Backorders

Learn more about how ShipStream handles Backorders, Ready to Ship and Assigned vs Allocated inventory.

Updated 4 months ago by Colin Mollenhour

Brand Specific Shipping Account

A step-by-step walkthrough to show how to set a Brand specific Shipping Account. This is for instances where the Brand needs to use a specific Shipping Account and no other. This example will show ho…

Updated 7 months ago by Kevin

Other Shipping Options

Use "Other Shipping Options" to specify advanced options for Orders.

Updated 3 months ago by Colin Mollenhour

Packing Slip Design

This article describes the configuration options for ShipStream's automatically generated Packing Slips. Packing Slips are always generated at the time they are downloaded or printed so you can updat…

Updated 1 month ago by Colin Mollenhour

Ready to Ship

Every Order in ShipStream has a Ready to Ship status which is either Yes, meaning the order is ready to be fulfilled for the customer or No, meaning it is not ready. When this status is Yes, a timest…

Updated 1 year ago by Colin Mollenhour

Service Levels and Target Ship Dates

Customer expectation are fairly high these days for most businesses when it comes to shipping the customer's goods out quickly. Service Levels inform ShipStream about when you've "promised" your cust…

Updated 2 weeks ago by Colin Mollenhour

FedEx Production Key Certification

FedEx Web Services is the FedEx service which allows ShipStream to communicate with FedEx to create shipping labels and more. Every shipper must use their own FedEx Account and Web Services access ke…

Updated 1 year ago by Colin Mollenhour

Manifest Couriers

A Manifest Courier is a unique identifier for the party which is expected to pick up a Manifest which contains one or more packages assigned to the given Manifest Courier. By using Manifest Couriers…

Updated 1 month ago by Colin Mollenhour