Shipping

Order Processing

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7 articles by 1 author

Packaging Features

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4 articles by 3 authors

Orders

This article will help you understand the order submission process.

Cory M.
Updated by Cory M.

Custom Fields for Orders

Custom Fields can be added to an order as a versatile way to organize and control your order information. Users can use this field for sorting/filtering in the grids, exporting and reports, or manipu…

Cory M.
Updated by Cory M.

Reference Numbers

Learn how to specify custom reference numbers in your order data.

Cory M.
Updated by Cory M.

Other Shipping Options

Use "Other Shipping Options" to specify advanced options for Orders.

Colin
Updated by Colin

Packing Instructions

Packing Instructions allow additional information to be attached to an order regarding how it should be packed as well as PDF documents which should be printed and inserted/affixed to an order during…

Colin
Updated by Colin

Shipping Accounts

This article explains how Shipping Account Groups allow you to dynamically assign the right shipping account to each shipment.

Cory M.
Updated by Cory M.

External Shipping Methods

In addition to the officially supported carriers and shipping methods, ShipStream allows you to create your own custom shipping methods called "External Shipping Methods". These can be used for many…

Colin
Updated by Colin

Third Party Billing

Third Party Billing allows shipping services to be billed to another carrier account.

Cory M.
Updated by Cory M.

Manifest Couriers

Every Shipment is assigned to a Manifest Courier based on the shipping service, or in the case of External Shipping Methods may be assigned by the external service. By using Manifest Couriers and the…

Colin
Updated by Colin

Packing Slip Design

This article describes the configuration options for ShipStream's automatically generated Packing Slips. Packing Slips are always generated at the time they are downloaded or printed so you can updat…

Colin
Updated by Colin

Service Levels and Target Ship Dates

Customer expectations are fairly high these days for most businesses when it comes to shipping the customer's goods out quickly. Service Levels inform ShipStream about when you've "promised" your cus…

Colin
Updated by Colin

Outbound SSCC Barcodes

A Serial Shipping Container Code (SSCC) is an identifier encoded into a barcode and attached to a "logistic unit" as a unique identifier. An SSCC must conform to the GS1 standard to ensure that each…

Colin
Updated by Colin

International Shipping

This page covers common topics encountered when shipping internationally. When shipping internationally, ShipStream will submit information to third-party carrier APIs where applicable to generate cu…

Colin
Updated by Colin

Tracking Numbers for Offline Shipments

When a shipment is packed "offline", the package status will become either "Tracking Required" or "Packed" depending on if the shipping method requires a tracking number. For External Shipping Method…

Cory M.
Updated by Cory M.

Serial Number Tracking

A Serial Number is a unique identifier assigned to a specific unit of inventory which may serve multiple purposes: Tracking movements of inventory to better understand or audit where they have been a…

Colin
Updated by Colin

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