This article will help you understand the order submission process.
Custom Fields for Orders
Custom Fields can be added to an order as a versatile way to organize and control your order information. Users can use this field for sorting/filtering in the grids, exporting and reports, or manipu…
Learn how to specify custom reference numbers in your order data.
Other Shipping Options
Use "Other Shipping Options" to specify advanced options for Orders.
Packing Instructions allow additional information to be attached to an order regarding how it should be packed as well as PDF documents which should be printed and inserted/affixed to an order during…
This article explains how Shipping Account Groups allow you to dynamically assign the right shipping account to each shipment.
External Shipping Methods
In addition to the officially supported carriers and shipping methods, ShipStream allows you to create your own custom shipping methods called "External Shipping Methods". These can be used for many…
Third Party Billing
Third Party Billing allows shipping services to be billed to another carrier account.
Every Shipment is assigned to a Manifest Courier based on the shipping service, or in the case of External Shipping Methods may be assigned by the external service. By using Manifest Couriers and the…
Packing Slip Design
This article describes the configuration options for ShipStream's automatically generated Packing Slips. Packing Slips are always generated at the time they are downloaded or printed so you can updat…
Service Levels and Target Ship Dates
Customer expectations are fairly high these days for most businesses when it comes to shipping the customer's goods out quickly. Service Levels inform ShipStream about when you've "promised" your cus…
Outbound SSCC Barcodes
A Serial Shipping Container Code (SSCC) is an identifier encoded into a barcode and attached to a container. An SSCC must conform to the GS1 standard to ensure that every container has an ID that is…
This page covers common topics encountered when shipping internationally. When shipping internationally, ShipStream will submit information to third-party carrier APIs where applicable to generate cu…
Tracking Numbers for Offline Shipments
When a shipment is packed "offline", the package status will become either "Tracking Required" or "Not on Manifest" depending on if the shipping method requires a tracking number. For External Shippi…